ISO 20000 Documents, Manual, Procedures, Audit Checklist
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ISO 20000-1:2011 Certification Consultancy - ITSMS Awareness & Auditor Training Presentation

The adoption of ISO 20000, the globally accepted standard for defining IT service management systems (ITSMS), enables organizations to control risks and achieve business benefits. The ISO 20000 Certification requires proper training for system awareness that guides you for better understanding of ITSMS as per ISO 20000. We provide ready-to-use ISO 20000:2011 awareness and auditor training presentation kit. Many organizations and individuals have taken part in our ISO 20000 training programs, which we have delivered using this presentation kit. This ITSMS awareness & auditor training presentation kit is useful to get relevant information about IT Service Management System's requirements and information on documents required as well as steps for certification. Our team of highly-qualified and experienced ITSMS consultants also provide certification consultancy for ISO 20000:2011 documentation, training and successful implementation of ITSMS in software and IT industries.

C122 - ISO 20000-1:2011 Awareness and Auditor Training Presentation Kit - $ 550

IT Service Management System - ISO 20000:2011 Awareness & Auditor Training Presentation Kit is prepared by a team of highly-qualified management professionals and experienced consultants. This training presentation is extremely useful while conducting corporate training on ITSM system auditing within the organization or any work area. We have used it for awareness training programs on ISO 20000:2011 for our clients and helped them in successfully implementing IT service management system within their organizations. Our PowerPoint slides are in editable format.
What Does ISO 20000:2011 Training Presentation Kit Offer?
ISO 20000 Awareness and Auditor Training Presentation Kit contains presentation consisting more than 290 slides and literature in the form of handouts for participants. These handouts aid further learning to the trainees.
ISO 20000 Training Presentation Kit
Part A: Presentation
Topic-wise ISO 20000 training presentation kit contains following nine modules:
  • Overview of ISO 20000-1:2011 system
  • ISO 20000-1 requirements
  • Terms and definitions
  • ISO 20000-1 documentation
  • ISO 20000-1 ITSMS internal audit
  • Steps for ISO 20000-1 installation
  • Risk management
  • Steps for ISO 20000-1 internal audit
  • Workshops and Case-studies

Part B: Literature (Hand-outs)
This part consists of a write-up in MS-Word for ready-reference to the trainers and participants and for participants’ better understanding and easy reading. The write-up covers the followings:
  • Overview of ISO 20000-1:2011
  • ISO 20000-1:2011 requirements
  • IT - Service Management System audit reports
  • ISO 20000-1:2011 certification methodology
  • Approach paper for ITSMS implementation
  • Risk assessment and risk management
  • IT - Service Management System audit
  • Workshop (Cyber Car workshop) 1 to 4
  • Workshop - 5
  • Case Study - 1
  • Case Study -2

Features of Our ISO 20000:2011 Training Presentation Kit

  • Our ISO 20000 training kit is written in easy-to-understand language.
  • The soft copy of presentation and hand-outs are given in editable formats. One can edit them as per their own requirements.
  • Handouts are written in MS Word 2007 and Presentation slides are prepared in PowerPoint 2007.
  • The entire training kit is developed under the guidance of experienced experts and globally proven consultants.
  • The kit is user-friendly and easy to learn. Moreover, one can add company logo as well as voiceover for the training of the staff.
  • Because of completely editable presentation, the kit is time-saving and cost-saving to create a new presentation for own use.
  • Many companies are implementing ISO 20000:2011 system and getting benefits of 20000:2011 Certification as an improved ITSMS system in day-to-day business.
  • During preparation of training kit, its contents are verified and evaluated at various levels of our team. More than 1000 hours are spent in the preparation of this training presentation kit.
  • Our training kit is prepared by a globally proven team of leading consultant.

Method of Online Delivery of Our Documents

On successful completion of payment process, we provide username and password to download the product from our FTP server. Delivery of our products will be within 12 hours of payment confirmation by secure third-party payment gateway.
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