ISO 20000 Manual, Procedures, Audit Checklist
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IT Services Management System ISO 20000 Documentation Consultancy

We are offering IT services management system - ISO 20000 certification consultancy for IT, BPO and Software industries. So far company is having many clients who successfully developed IT service management system with readymade ISO 20000 documentation kit. Our ITSMS Consultancy includes step by step implementation of ITSMS system, awareness - auditor training and ISO 20000 documentation as well as internal audit, which helped organizations to achieve quick certification. The ISO 20000-1:2011 Certification Audit is done by accredited certifying body auditors. With Micro level survey of the existing system and conduct awareness program (top + middle + bottom level); we are providing best certification consultancy for IT services management system.

D129 - ITSMS Documentation Kit - ISO 20000 Manual, Procedures, Templates, Checklists - $ 450

This ITSMS certification document contains well designed set of ISO 20000 documents, which are required for making certification process easy and effective. The 4tire documentation written in plain English is designed by team of highly experienced consultants. It includes ITSMS plans, procedures, blank and filled forms, ITSMS policy, SOPs, internal audit checklist and gap analysis toolkit in editable formats. Any organization can easily modify as per their company requirement and within 5 days their entire documents with all necessary controls will be ready.

Content of Readymade Templates included in our ISO 20000 Documentation Kit

ISO 20000 Documents Manual
  • IT Service Management System Plan - ISO 20000 Plan  (8 chapters and 5 Annexure).
  • ISO 20000 Mandatory Procedures (19 procedures)
  • IT Services Policies and SOPs (14 policies, 09 SOPs).
  • ITSMS Blank and Filled sample formats for records keeping (65 sample formats).
  • Job description detail authority and responsibility .
  • Department wise and requirements wise audit checklists (more than 400 audit questions).
  • Gap Analysis toolkit to conduct gap analysis that helps you to make the system faster.
During implementation of ISO 20000 documentation, including ITSMS plan, procedures, policies, sop and forms are used by many companies to establish good IT service management system. This document kit includes mandatory procedures templates covering all the details like purpose and scope for ITSMS implementation, responsibility, how procedure is followed as well as list of exhibits, reference documents and formats. The ITSMS policy is given to frame the information service controls. Total more than 750 audit questions are given as internal audit checklist for all departments and clauses.

Benefits of Using Our Documents in IT Services Management System Certification:

  • By using this time saving iso 20000 documents, you can save a lot of your precious time while preparing documentation.
  • Complete set of documentation requirements - Take care for all the section and sub sections of IT Service Management System requirements that help you in establishing effective system.
  • User Friendly Documents and templates enables you to change the contents and print as many copies as you need.
  • Ready to Use Formats editable templates and sample documents can reduce your time and cost in document preparation.
  • You will get better control in your ITSM system due to our proven formats and templates developed under the guidance of our experts and globally proven consultants having rich experience of more than 20 years in system certification consultancy.
  • Many companies are implementing ISO 20000 system and getting benefits of certification as improved IT services in day to day life.
  • It is been verified and evaluated at various levels of implementation by our team and more than 2000 hours are spent in preparation of this document set.

Method of Online Delivery of Our Documents

On successfully completion of payment process, we will provide username and password to download the product from our ftp server. So the delivery of our products will be within 12 hours of payment confirmation by secure third party payment gateway.
Visit free Demo of Documentation Kit and purchase it with secure online transaction.